Privacy Policy

Information We Collect

We collect the following types of information:

• Personal Information: Name, email address, phone number, and shipping address when you create an account or place an order.
• Payment Information: Payment details are processed securely by our third-party payment processor. We do not store your full credit card number.
• Browsing Data: We collect anonymized browsing data through cookies and analytics tools to improve your shopping experience.
• Communications: Any messages you send us via email, Instagram, or our contact form.

How We Use Your Information

• Process and fulfill your orders
• Send order confirmations and shipping notifications
• Communicate about your purchases or cleaning service requests
• Improve our website and services
• Respond to your questions and support requests
• Send promotional communications (only with your consent)

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted partners who help us operate our business (payment processing, shipping carriers, analytics).
• Legal Requirements: When required by law or to protect our rights and safety.

Data Security

We implement industry-standard security measures to protect your personal information, including SSL encryption, secure payment processing, and regular security audits. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Cookies

We use cookies and similar technologies to maintain your shopping cart, remember your preferences, and analyze site traffic. You can disable cookies in your browser settings, though this may affect certain site functionality such as your shopping cart and account login.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Opt out of promotional communications at any time

To exercise any of these rights, contact us at Mixzo.kickz@gmail.com.

Third-Party Services

We use third-party services for payment processing (Stripe), analytics (Google Analytics), and email communications. These services have their own privacy policies governing how they use your information. We encourage you to review their policies.

Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

Contact Us

For privacy-related inquiries or concerns, contact us at Mixzo.kickz@gmail.com.